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Technical Support

Having issues with QR codes, tracking, or campaign setup? Our technical team is here to help.

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Account & Billing

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Strategy Consulting

Need help optimizing your campaigns or developing new strategies? Let's talk.

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Frequently Asked Questions

How do QR codes work in your campaigns?

Our QR codes are dynamically generated and trackable. Each recipient gets a unique code that tracks their engagement. When scanned, we capture data like location, device type, and timestamp, then redirect users to your designated landing page or offer.

What's included in direct mail campaigns?

Our direct mail service includes design consultation, QR code generation, address validation, professional printing, USPS delivery, and real-time tracking dashboard. We handle everything from upload to delivery.

How quickly can campaigns be launched?

Digital campaigns can launch within 24-48 hours. Direct mail campaigns typically take 5-7 business days for printing and delivery. Rush options are available for urgent campaigns.

What kind of reporting do you provide?

You'll receive detailed analytics including delivery rates, QR scan rates, geographic data, device types, conversion tracking, and ROI calculations. Reports are available in real-time through your dashboard.

Do you work with all industries?

We specialize in real estate, contractors, service businesses, and labor recruitment but work with businesses across all industries. Our automation strategies are adaptable to any business model.

What's your refund policy?

We offer a satisfaction guarantee. If you're not happy with campaign results within the first 30 days, we'll work to optimize or provide a full refund for services not yet delivered.